Today, it has come to our attention that the following problem has occurred on this site.

Date of Occurrence: September 25th, 2019

Failure Details: We have not received information submitted through the “Contact Us” form.

Due to the above circumstance, all links to the “Contact Us” form on this website have been modified to take customers to the “Contact Us” form on the Soft Gear Co., Ltd. corporate site.
Because we may not have received inquiries from this site from the date of failure, if you have not received a response concerning the content of your inquiry, we ask that you contact us again through the “Contact Us” form on our corporate site.

We deeply apologize for any inconvenience this may have caused.

[December 5 postscript]
The response is complete and you can contact us using the form on the site.